Privacy Policy

1. Introduction

Payloadr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our webhook testing service ("the Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account registration information (email address, name)
• Profile information and preferences
• Payment and billing information (processed through secure third-party payment processors)
• Communication data when you contact us for support
• Content you create or upload, including endpoint names and configurations

2.2 Automatically Collected Information

When you use the Service, we automatically collect certain information, including:

• Webhook request data (headers, body, query parameters, IP addresses)
• Log data (access times, pages viewed, browser type, device information)
• Usage data (features used, frequency of use, session duration)
• Technical data (IP address, browser type, operating system)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve the Service
• To process your transactions and manage your subscription
• To authenticate your identity and manage your account
• To store and display webhook requests you receive
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Webhook request data is stored securely and encrypted at rest. Sensitive data such as payment information is handled by third-party payment processors and is not stored on our servers.

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Webhook request data is retained according to your subscription plan:

• Free tier: Requests are retained for a limited period as specified
• Paid tiers: Requests are retained according to your plan's retention period

We may retain certain information even after you close your account if retention is necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

6. Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

6.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, analytics, and customer support. These providers are contractually obligated to protect your information.

6.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

6.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6.4 With Your Consent

We may share your information with your consent or at your direction.

7. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

We use the following third-party services:

• Authentication providers (Clerk) for user authentication
• Payment processors (Polar) for subscription billing
• Real-time communication services (Pusher) for live updates
• Analytics providers for service improvement
• Hosting providers (Vercel) for infrastructure

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You can access and download your account data and webhook requests through the Service dashboard.

8.2 Correction

You can update your account information at any time through your account settings.

8.3 Deletion

You can delete your account and associated data at any time. Certain information may be retained as required by law or for legitimate business purposes.

8.4 Opt-Out

You can opt out of certain data collection by adjusting your browser settings or account preferences. However, some features may not function properly if you disable certain cookies or tracking.

8.5 Data Subject Rights (GDPR/CCPA)

If you are located in the European Economic Area (EEA) or California, you may have additional rights under GDPR or CCPA, including the right to object to processing, restrict processing, and lodge complaints with supervisory authorities.

9. Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Material changes will be communicated via email or a prominent notice on the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Your Responsibilities

As a user of the Service, you are responsible for:

• Protecting the confidentiality of your account credentials
• Not sharing your webhook endpoints publicly unless intended
• Ensuring that data sent to your endpoints complies with applicable laws
• Not using the Service to receive or process illegal or harmful content
• Complying with all applicable privacy laws regarding data you process through the Service

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@payloadr.dev

For data protection inquiries, you may also contact us through your account dashboard.